Return Policy You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). BalletRocks tm reserves the right to change its payment procedures at any time without prior notice to you. Returns of acceptable items must be made within thirty (30) days of the shipping date from BalletRocks. Refunds do not include the cost of shipping merchandise back to BalletRocks. All return orders more than $100.00 are subject to a 10% restocking fee. Please allow 1-2 weeks for the processing of your refund from the time your products are received. Items cannot be returned to any Ballet Rocks Retail location for credit. The Retail location does not have access to your Payment or Order information.Items must meet the following requirements in order to be accepted for return – no exceptions:Regular in-stock merchandiseNew condition, in original packaging with original tags attached New. Must be returned by inserting the original box and/or bag in a mailing container◦ The following are final-sale items, and will not be accepted for return or exchange under any circumstances: headbands, undergarments, to-order merchandise, special-order merchandise, clearance merchandise, books, CDs and DVDs.Items sent back to BalletRocks without a Return Authorization number will not be accepted for return. Further, items sent back to BalletRocks after the 30-day return period will not be accepted for return.Please mail all returns and exchanges to:Ballet Rocks Warehouse Web Ops 590 Market St, Suite 200 St. Augustine, FL 32095 Return /
ExchangePolicy: To return or exchange merchandise by mail, please contact BalletRocks for a Return Authorization number.Upon receiving a Return Authorization number, you have 15 days for the merchandise to arrive at our facility. No returns will be honored after the fifteen 15 day timeframe. BalletRocks is not responsible for lost or stolen return packages. We recommend using UPS (United Parcel Service) or the US Postal Service. Returns cannot be made in person at our retail locations. No refunds will be given as the Retail locations do not have access to your Payment or Order information. Exchange PolicyExchanges can be made within 30 days of shipment. For the U.S.A only, there is a reshipment charge of $5.00 plus any difference in price on returned items. International exchanges will be charged actual shipping cost. Additions to your exchange will be considered a new order and require additional shipping charges. Customer must pay for shipping to send merchandise to be exchanged to BalletRocks. Your exchanged item will not be sent until BalletRocks receives your original item and form of payment for reshipment charge. If you desire faster shipping, we can charge you for the exchange item, and refund its cost upon receipt of your original item.If you require more than one exchange on the same order, you will be required to pay for all shipping costs on additional exchanges including the reshipment charge.Exchanges cannot be made in person at our Retail location as the Retail location does not have access to your Payment or Order information. All Internet exchanges need to be processed through BalletRocks Web Ops.Please mail all returns or exchanges to: BalletRocks Warehouse Web Ops 590 Market St, Suite 200 St. Augustine, FL 32095
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Ballet Rocks TM Read about us, tweet about us, wear us. Born from a love of ballet and dance, BALLET ROCKS TM designs and
delivers edgy, unique fasion to dancers and those inspired by dance.
To be a dancer, one must master solid technique. At some point in dancers' journey
to artistry, they must meld technique with their own style, step away from the barre and
BALLET ROCKS TM fashion designers offer trendsetting styles loved by dancers, fashionistas, style icons and celebrities.
Ballet Rocks tm LLC © 2013 All Rights Reserved
Inspired by passion, love, dedication -
BALLET ROCKS TM!
Breathe in Technique
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